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Dual Certificate: Community Support & Shelter Support

Two certificates. One powerful skill set. Build the frontline crisis response and community support skills to work confidently across shelter and social services environments.

The Dual Certificate in Community Support & Shelter Support combines two practical, entry-level programs that together give you the breadth to work across the widest range of frontline roles in community and social services.

The Community Support Worker Certificate builds your foundation in client advocacy, case documentation, resource navigation, trauma-informed support, and professional communication. You'll develop the skills to support individuals and families navigating complex social, housing, and health challenges across community-based settings.

The Shelter Support Worker Certificate then extends that foundation into high-acuity, crisis-driven environments. You'll gain hands-on competency in crisis intervention, de-escalation, client intake, incident reporting, shift operations, and housing navigation — the practical skills needed to contribute immediately in shelter settings.

Together, these certificates make you a well-rounded frontline practitioner, equally comfortable working in drop-in programs, outreach services, emergency shelters, and community support agencies. Employers across the sector increasingly value workers who can move fluidly between community and crisis settings.

Both programs are 100% online and self-paced. Complete in as few as 9 weeks, or take up to 12 months.

*Cost reflects available grants.

Format

Online
Self-paced

Duration

6 weeks

*120 hours, self-paced with

 12 month access

Outcome:

Certificate

Start Date:

Start any time

Register to start

Tuition: 

$2,590


Your cost:

$1,295

Per course

Enrollment & Tuition

Choose how you pay

Two ways to start. Both lead to the same certificate.

Other bundles available with shared certificates:

Dual Certificate: Shelter Support & Case Management Save $395
9 weeks total $1,590 $1,195
View Bundle Details →
Dual Certificate: Community Support & Case Management Save $395
9 weeks total $1,590 $1,195
View Bundle Details →
Triple Certificate: Shelter Support, Community Support & Case Management Save $490
15 weeks total $2,485 $1,995
View Bundle Details →
Pay in Full

Single Payment

$1,295 tax included
  • One payment. Done.
  • Instant full access to all modules
  • 12 months of platform access
  • Certificate included upon completion
Enrol Now — $1,295 →
Payment Plan

Spread Your Payments

$195 to start
$195 Today
$333 Month 2
$333 Month 3
$333 Month 4

Total: $1,194  ·  No interest or fees

Get Started — $195 Today →
For Organizations

Team-Based Learning

Upskill Your Team

  • Ontario-registered college program
  • Customize training across all levels
  • Cohort-based for high completion

Many organizations have historically sponsored their employees for professional development programs. Please check with your employer if they can cover your fee. We can assist you with the necessary documentation and support.

Preparing Your Pitch

If you require company approval, we offer a customizable email template that you can use to show how the program will contribute to your growth.

Invoice Requirements

An invoice will be issued to you after payment. If you require any customization, our advisory team can assist you.

Part/Full Sponsorship

Our advisors are here to support you throughout the reimbursement process, whether your company covers the fee fully or partially.

Additional Questions

Should your employer require specific information to approve your reimbursement, our advisory team is well-equipped to help you.

Not ready to enrol yet? Get the free program guide with curriculum details, career outcomes, and tuition information.

Control how you learn and progress

Your life is full — work, family, commitments. These online certificates are built to fit your schedule, not the other way around.

100% Online

Every lesson is delivered on demand — no live classes or fixed schedules.

Your schedule

Study between shifts, on weekends, or whenever you have a few spare minutes.

Your pace

Move through modules at your own speed. Pick up right where you left off, on any device — anytime.
Write your awesome label here.

Earn a Verifiable Digital Certificate:

Note: All certificate images are for illustrative purposes only and may be subject to change at the discretion of the York College of Applied Studies.

  • Receive your official digital credential

    When you complete the program, you’ll receive a secure, verifiable digital certificate issued by York College of Applied Studies. Your credential can be downloaded for your records, shared directly with employers, and added to your LinkedIn and other professional profiles to showcase your achievement.

Download as PDF

Share with employers

Add to Linkedin

Begin today. Learning that starts when you're ready.

No intake dates, no waiting periods — register and start your learning journey right away.

Your enrolment is confirmed the moment payment is complete.

Complete registration

Register online and complete your initial payment — you're officially enrolled, no semester start dates required.

Access learning platform

Log in instantly and find all course materials, lessons, and assessments ready and waiting for you.

Learn at your own pace

Study when it works for you — pause, resume, and progress on your schedule with no deadlines or fixed class times.

Learning program contents

Frequently asked questions:

Are payment plans available?

Yes. Monthly payment plans are available for all certificate programs. You can choose your preferred plan during checkout.

When can I start?

Once your initial payment is processed, you’ll receive your login details by email. You’re welcome to start the program right away or at a time that works best for you.

Is financial aid accepted?

We accept a variety of funding sources, including Better Jobs Ontario, WSIB, ODSP, Ontario Works, Indigenous Education funding, private student loans, and RESP.

What's included in tuition?

Your tuition includes complete access to all course materials, 26 hours of comprehensive online training, dedicated student support throughout your program, and your official York College certificate upon successful completion.

How long does it take to complete the program?

The duration listed on each program page reflects the minimum estimated completion time. Since our programs are self-paced, you may take up to 12 months to complete your coursework. Many students finish sooner, while others choose to move at a more flexible pace that fits their schedule.

How do I access the learning system? Are there any computer requirements?

Our learning platform is web-based and can be accessed through any major internet browser, including Chrome, Safari, Edge, and Firefox. There is no special software required. A computer or laptop with reliable internet connection and an up-to-date browser are recommended for the best experience.

You may also access the platform on a tablet or mobile device. However, for completing assignments and viewing certain course materials, a laptop or desktop computer is recommended.

Will I receive a certificate upon completion?

Yes. Upon successful completion of the program, you will receive a digital certificate in PDF format. The certificate can be downloaded for your records, shared with employers as proof of completion, and added to your LinkedIn and other professional profiles.

Can I claim the course costs on my taxes?

The federal government recognizes that the nature of work is changing and that many Canadians need to upgrade their skills to stay competitive.

The Canada Training Credit (CTC) is a refundable tax credit designed to help offset the cost of eligible training programs. For full details, please consult the Canada Revenue Agency (CRA) website.

Key highlights of the Canada Training Credit:

Available to Canadian workers 26 to 65 years old
You must be a Canadian resident who files an income tax and benefit return
You must have paid eligible tuition or training fees to an approved educational institution in the year you claim the credit