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Administrative Office Support

Build the core skills needed to support teams, manage office operations, and communicate professionally in any workplace.

Step confidently into the world of business with our Administrative Office Support Certificate. This career-focused program is designed to equip you with the practical administrative, organizational, and office technology skills employers value most in today’s fast-paced professional environment.

Through hands-on learning, you will develop core competencies in office administration, professional communication, document preparation, scheduling, records management, customer service, and business software applications. The program emphasizes real-world office tasks and workplace readiness, ensuring you graduate with job-ready skills you can apply immediately.

Whether you are starting a new career, returning to the workforce, or upgrading your skills, this certificate provides the confidence, knowledge, and practical tools needed to succeed in a wide range of office and business support roles across multiple industries.

*Cost reflects available grants.

Format

Online
Self-paced

Duration

6 weeks

*120 hours, self-paced with

 12 month access

Outcome:

Certificate

Start Date:

Start any time

Register to start

Tuition: 

$1,295

Grants:

$400

Skills Grant

Your cost:

$895

Control how you learn and progress

Your life is full — work, family, commitments. These online certificates are built to fit your schedule, not the other way around.

100% Online

Every lesson is delivered on demand — no live classes or fixed schedules.

Your schedule

Study between shifts, on weekends, or whenever you have a few spare minutes.

Your pace

Move through modules at your own speed. Pick up right where you left off, on any device — anytime.
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Begin today. Learning that starts when you’re ready.

No intake dates. No waiting periods. Simply register and start your learning journey right away.

01

Complete your registration

Register online and complete your initial payment. Once your enrolment is confirmed, you’re officially part of York College — no waiting for semester start dates.

02

Access your learning platform

Log in to your student learning system and access all course materials instantly. Lessons, resources, and assessments are available as soon as you’re enrolled.

03

Learn at your own pace

Start learning right away and move through the program on your schedule. Study when it works for you — pause, resume, and progress without deadlines or fixed class times.

No semesters. No waiting lists. Just register and start.

Why you should take this course?

This program focuses on real-world office tasks and workplace expectations — so you can apply what you learn immediately on the job.

Administrative professionals are essential to keeping organizations organized, responsive, and running smoothly. This certificate is designed for individuals who want to build strong office and administrative skills and step confidently into business support roles across a wide range of industries.

You’ll develop practical, job-ready skills that help you:
  • Communicate clearly and professionally in workplace settings
  • Stay organized, manage priorities, and meet deadlines
  • Support teams, managers, and daily office operations
  • Handle correspondence, documentation, and scheduling with confidence

What you can expect to learn

All content is designed to be practical, relevant, and aligned with real office environments.

Administrative office professionals play a vital role in day-to-day business operations. This program focuses on the core skills employers look for in reliable, effective office support staff.

You’ll build knowledge and confidence in areas such as:
  • Professional communication and workplace etiquette
  • Customer service and relationship-building
  • Time management, organization, and task coordination
  • Office operations and administrative problem-solving
  • Digital and office technology skills, including common business software
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Download our Administrative Office Support Program Guide

Who this program is for?

This certificate is a strong fit if you are:
  • Someone looking to start a career in office or administrative support
  • A professional returning to the workforce and seeking in-demand, transferable skills
  • An employee looking to strengthen administrative, organizational, or communication skills
  • Someone transitioning into an office-based role from another field
  • No matter your background, this program is designed to meet you where you are and help you move forward with confidence in a professional office environment.

Where This Certificate Can Take You?

With the Administrative Office Support Certificate, you’ll be prepared to pursue a variety of entry-level and support roles in office and business settings, including:
  • Office Administration roles supporting daily operations, scheduling, and documentation
  • Administrative and Office Support positions such as administrative assistant, office assistant, receptionist, or office coordinator
  • Customer Service and Front Desk roles assisting clients and managing inquiries
  • Administrative roles in healthcare, education, nonprofit, and service-focused environments
  • Corporate and government office settings that value organization, professionalism, and communication
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Certification included.

  • Complete the course & receive Certification

    Complete your course entirely online at your own pace and earn a certificate to showcase to current or prospective employers.
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Still deciding?

We know choosing the right program is a big decision. Ask us anything about our Community & Social Services certificates — programs, tuition, funding, or how to get started. 

Our team will help you find the path that fits your goals, your schedule, and your budget.

  • Get guidance on program fit
  • Learn about payment plans and funding
  • Understand timelines and next steps

Frequently asked questions

Learn at your own pace. Fully online. Start Anytime.

Earn your Retail Management Certificate in just 6 weeks for under $900—faster, more affordable, and fully online. 

How can I choose my course or program?

We offer a number of different learning paths, which you are invited to explore and choose the one that best meets your needs. However if you need any advice we are always available to you.

Who Is This Course Designed For?

Who Is This Course Designed For?

The Retail Management Certificate is designed for individuals who want to build practical leadership skills and advance their careers in the retail industry.

This course is ideal for: 

  • Individuals seeking supervisory or entry-level management roles in retail environments
  • Retail associates looking to advance into leadership positions such as team lead or assistant store manager
  • Career changers interested in transitioning into retail operations or management
  • Newcomers to Canada seeking Canadian retail workplace knowledge and experience
  • Entrepreneurs or small business owners who want to strengthen their retail management and operations skills
  • Anyone looking to develop transferable skills in leadership, customer service, and operations management 

    No prior management experience is required. This program is designed to support learners at different stages of their career journey, providing a strong foundation in retail operations, leadership, and professional workplace practices.

Are there any computer requirements?

To successfully participate in the Retail Management Certificate, students must have access to the following:

  • A laptop or desktop computer (Windows or Mac)
  • Reliable internet access
  • Working speakers or headphones to view narrated lessons and videos
  • A microphone (built-in or external) for any interactive or recorded activities
  • Recommended (Not Mandatory):
    Webcam for optional virtual interactions
    Headphones (noise-cancelling preferred) to support focused learning
    Comfortable desk and chair for extended online study sessions


This program is delivered online and self-paced, and does not require specialized software, advanced technical skills, or high-performance computer hardware. All course materials are accessible through a standard web browser.

A basic level of computer literacy — such as navigating websites, viewing videos, and downloading documents — is sufficient.

And of course, a positive attitude and commitment to learning will help you get the most out of the program.

Can I claim the course cost on my taxes?

The federal government recognizes that the nature of work is changing and that many Canadians need to upgrade their skills to stay competitive. The Canada Training Credit (CTC) is a refundable tax credit designed to help offset the cost of eligible training programs.

For full details, please consult the Canada Revenue Agency (CRA) website.

  • Key highlights of the Canada Training Credit:
  • Available to Canadian workers 26 to 65 years old
  • You must be a Canadian resident who files an income tax and benefit return
  • You must have paid eligible tuition or training fees to an approved educational institution in the year you claim the credit
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