Specialized Certificate: Case Management in Addictions and Homelessness.

Are you passionate about making a meaningful difference in the lives of people facing challenges? 

The Specialized Certificate: Case Management in Addictions and Homelessness equips students with the theoretical foundations, practical tools, and applied skills needed to work as case managers in social service, healthcare, community, and support settings. Through integrative learning in assessment, planning, interventions, advocacy, and monitoring, graduates will be prepared to coordinate resources, support clients across systems, and promote positive outcomes.

Take the next step toward a career where your work truly empowers lives.
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*This program does not require approval under the Ontario Career Colleges Act, 2005.

COURSE INFORMATION:
  • Course Length: Complete in as little as 3 weeks part-time. You may also choose to complete this course in any time from 3 weeks to 48 weeks       
  • Course Fee: Now $745 — Save $550! (Regularly $1,295)
  • Payment plan option available: $195 now, and two monthly payments of $275 per month)
  • Delivery Format: 100% online & self-paced learning. Balance learning with your schedule.
  • Job-ready skills

BUNDLE UP & SAVE!
Double Your Credentials. Boost Your Career. Save $900.

Get Both Certificates for Only CA$1,890

Pay in Full or Easy 3-Month Instalments.

Limited-Time Offer – Enrol Today!

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Write your awesome label here.
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Source: PayScale Canada

Study at Your Own Pace – 100% Online. 
Start Anytime!

Why you should take this course?

If you’re passionate about supporting others and want to build a career that makes a difference, this program is the place to start. In just 6 weeks, you’ll gain practical skills in client assessment, crisis response, and case management—training that’s flexible and designed to fit your schedule. Graduate with the confidence to step into roles across healthcare, social services, and community organizations. 
Your fast-track pathway to a meaningful career begins here.

What you can expect to learn

A Case Manager for Homeless Shelters plays a vital role in supporting individuals and families by assessing needs, developing service plans, and connecting clients to the right resources. You’ll learn how to provide direct client support while coordinating with community agencies, healthcare providers, and social service organizations. This course emphasizes practical skills such as client assessment, goal planning, crisis intervention, and advocacy—ensuring that you can guide clients through complex systems in a professional, ethical, and inclusive way.

Discover What It Takes to Thrive in a Case Management Role.

Case management requires compassion, problem-solving, and the ability to guide individuals through complex systems with professionalism and care. Essential skills and considerations include:

  • Cultural Sensitivity & Respect: Understanding and valuing the diverse backgrounds, experiences, and identities of clients is essential to building trust.
  • Inclusivity: Case managers support individuals of all genders, cultures, and abilities, ensuring services are delivered without bias or discrimination.
  • Professional Boundaries & Confidentiality: Maintaining clear boundaries while safeguarding client information in accordance with ethical and legal standards is critical.
  • Collaboration & Advocacy: Case managers work across multiple systems—healthcare, social services, housing, and education—requiring strong advocacy and teamwork skills.
  • Organization & Documentation: Accurate record-keeping, service planning, and follow-up are central to ensuring clients receive consistent and effective support.
  • Crisis Response & Problem-Solving: Many clients face urgent or high-stress situations. Case managers must be adaptable, resourceful, and prepared to respond effectively.

  • If you’re compassionate, adaptable, and committed to empowering others, a career in case management can be both challenging and deeply rewarding.

Where This Certificate Can Take You.

At York College, we’re here to help you unlock your potential and build the confidence to thrive in your career. As a Specialized Certificate: Case Management in Addictions and Homelessness you can pursue opportunities in:

  • Hospitals and Healthcare Settings – supporting patients with care coordination and discharge planning.
  • Mental Health and Addiction Services – assisting clients with treatment plans and community reintegration.
  • Rehabilitation and Disability Support Programs – helping individuals access resources to live independently.
  • Community and Social Service Agencies – connecting clients to housing, employment, and financial supports. 
  • Youth and Family Services – providing guidance and advocacy for at-risk youth and families in need. 
  • Nonprofit Organizations – delivering case management services across outreach and support programs.
  • Government or Municipal Programs – working with agencies focused on poverty reduction, housing, and community development.
  • Education and Employment Support Services – guiding clients through training, skills development, and workforce reintegration.

  • Graduates of this course are prepared for meaningful roles where they can coordinate care, advocate for clients, and create pathways to positive change.

Certification included.

  • Start the course anytime

    Progress through the course at your own pace and and learn about:
    • Foundations of Case Management and Professional Roles
    • Legal and Ethical Frameworks in Client Services
    • Client Intake, Assessment, and Goal Planning
    • Communication Skills and Cultural Competence
    • Crisis Response and Problem-Solving Techniques
    • Mental Health, Addiction, and Trauma Awareness
    • Documentation and Reporting
    • Service Planning, Resource Navigation, and Referrals
    • Workshop and Role-Playing Scenarios for Real-World Practice
  • Complete the course & receive Certification

    Complete your course entirely online at your own pace and earn a certificate to showcase to current or prospective employers.

New students join every week!

Join our community of students from all around the world!

We offer leading programs designed to help you succeed.

Video interactions, note-taking, interactive ebooks, self-assessment, certificates, and much more.

Financial Aid

The institution provides financial aid advice to all students looking for ways to pay their tuition.

Advising

Students are encouraged to reach out to us for an advice on their academic progress.

Career Services

Students are assisted with placement and given names and addresses of job opportunities.

Community & Resources

The school's resources community for job postings, connecting with peers and news & updates is available to students.

Our community & healthcare programs

Join our group of healthcare professionals.
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Shelter Support Worker

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Hospital Unit Clerk

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Medical Assistant

Frequently asked questions

Learn at your own pace. Fully online. Start Anytime.

Earn your Shelter Support Worker Certificate in just 3 weeks for under $900—faster, more affordable, and fully online. 

How can I choose my course or program?

We offer a number of different learning paths, which you are invited to explore and choose the one that best meets your needs. However if you need any advice we are always available to you.

Are there any computer requirements?

In order to successfully participate in the program it's necessary that each student has access to:
  • A a computer with working speakers and microphone — a laptop or desktop computer is fine! 
  • A following minimum configurations: CPU:64-bit x86 Intel or AMD Processor from 2011, or later, with full virtualization support with minimum 2GHz or faster core speed.
  • To make the most of your Live Online experience, we also recommend:
  • A working web cam (it doesn’t have to be the greatest quality)!
  • A comfortable desk and chair Noise-cancelling headphones
  • A positive attitude!

What can you offer that I cannot get at other schools?

With us, you’ll have the opportunity to learn directly from distinguished professionals in the field. Our strong global presence in education allows students to gain unique insights and experiences beyond the classroom. Students regularly take part in local, national, and international workshops and events, expanding their knowledge and building valuable professional connections.

Have a question? Get in touch with us.

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