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Case Management Certificate

Build the practical assessment, advocacy, and coordination skills needed to support individuals facing complex challenges across social services and community settings.

The Case Management Certificate is a specialized, career-focused program designed to prepare learners for client-centered roles in addictions, homelessness, healthcare, and community support environments.

This program equips you with essential case management skills to assess client needs, develop service plans, coordinate resources, and respond effectively to crisis situations. You’ll build a strong foundation in professional communication, ethical practice, documentation, and cross-agency collaboration.

Through applied learning and real-world scenarios, you’ll gain the confidence and competence to guide clients through complex systems while promoting dignity, inclusion, and positive outcomes. This certificate is ideal for individuals seeking to enter case management roles, advance within social services, or strengthen their ability to support vulnerable populations.

Prepare for meaningful case management and outreach roles in social services, healthcare, and community organizations.

*Cost reflects available grants.

Format

Online
Self-paced

Duration

3 weeks

*28 hours, self-paced with

 12 month access

Outcome:

Certificate

Start Date:

Start any time

Register to start

Tuition: 

$1,295

Grants:

$500

Skills Grant

Your cost:

$795

Control how you learn and progress

Your life is full — work, family, commitments. These online certificates are built to fit your schedule, not the other way around.

100% Online

Every lesson is delivered on demand — no live classes or fixed schedules.

Your schedule

Study between shifts, on weekends, or whenever you have a few spare minutes.

Your pace

Move through modules at your own speed. Pick up right where you left off, on any device — anytime.
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Begin today. Learning that starts when you're ready.

No intake dates, no waiting periods — register and start your learning journey right away.

Your enrolment is confirmed the moment payment is complete.

Complete your registration

Register online and complete your initial payment — you're officially enrolled, no semester start dates required.

Access learning platform

Log in instantly and find all course materials, lessons, and assessments ready and waiting for you.

Learn at your own pace

Study when it works for you — pause, resume, and progress on your schedule with no deadlines or fixed class times.

Enrollment & Tuition

Choose how you pay

Two ways to start. Both lead to the same certificate.

Pay in Full

Single Payment

$795 tax included
  • One payment. Done.
  • Instant full access to all modules
  • 12 months of platform access
  • Certificate included upon completion
Enrol Now — $795 →
Payment Plan

Spread Your Payments

$195 to start
$195 Today
$300 Month 2
$300 Month 3

Total: $795  ·  No interest or fees

Get Started — $195 Today →
Why this program

Built for professionals ready to assess, plan, and coordinate — not just observe.

Case managers do more than track files — they assess needs, build service plans, and coordinate supports across complex systems. This certificate is designed for professionals ready to guide clients through real challenges with structure, empathy, and accountability.

Assess client needs systematically Use structured frameworks to identify barriers and strengths.
Build person-centred service plans Create realistic, achievable goals in partnership with clients.
Coordinate across services Navigate complex systems and connect clients to the right resources.
Document with clarity Maintain professional records that support continuity of care.
Is this for you?
This program was built for people like you.
This is for you if…
You're working in community services and want to formalize your skills
You're entering social services and need practical assessment tools
You're a support worker ready to move into case coordination roles
You're returning to the sector after time away
No formal social services experience required.
This program is designed for both newcomers to the field and experienced practitioners seeking recognized credentials. If you're committed to supporting people through complex challenges, you're ready.
This program focuses on real-world application, not theory — so you can support clients with confidence from day one.

*This program does not require approval under the Ontario Career Colleges Act, 2005.

Start exploring your next step today.

Download our Community Services Program Guide

What Our Students Are Saying:

Real stories from York College graduates building meaningful careers in their communities.

It provided practical knowledge and real-life scenarios that helped me understand the role of a Shelter Support Worker. The lessons on harm reduction, case management, and crisis intervention were especially useful.

— Minhyahil A. (2025)
I learned a lot and enjoyed my studies, It's easy to study and easy to access the links for more details and to understand better the topics better.




— Grace N. (2025)
Overall, this course has not only prepared me for the workforce by providing practical skills and trauma-informed approaches, but it has also increased my commitment to making a difference in the lives of those experiencing homelessness and hardship.
— Ovoke U. (2025)

Earn two or three certificates — and save even more:

You save an additional $250 when you enrol in both levels together.
Limited-Time Offer.

Earn a Verifiable Digital Certificate:

  • Receive your official digital credential

    When you complete the program, you’ll receive a secure, verifiable digital certificate issued by York College of Applied Studies. Your credential can be downloaded for your records, shared directly with employers, and added to your LinkedIn and other professional profiles to showcase your achievement.

Download as PDF

Share with employers

Add to Linkedin

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Need help deciding?

We know choosing the right program is a big decision. Ask us anything about programs, tuition, funding, or how to get started. 

Our team will help you find the path that fits your goals, your schedule, and your budget.

  • Get guidance on program fit
  • Learn about payment plans and funding
  • Understand timelines and next steps

Frequently asked questions:

Are payment plans available?

Yes. Monthly payment plans are available for all certificate programs. You can choose your preferred plan during checkout.

When can I start?

Once your initial payment is processed, you’ll receive your login details by email. You’re welcome to start the program right away or at a time that works best for you.

Is financial aid accepted?

We accept a variety of funding sources, including Better Jobs Ontario, WSIB, ODSP, Ontario Works, Indigenous Education funding, private student loans, and RESP.

What's included in tuition?

Your tuition includes complete access to all course materials, 26 hours of comprehensive online training, dedicated student support throughout your program, and your official York College certificate upon successful completion.

How long does it take to complete the program?

The duration listed on each program page reflects the minimum estimated completion time. Since our programs are self-paced, you may take up to 12 months to complete your coursework. Many students finish sooner, while others choose to move at a more flexible pace that fits their schedule.

How do I access the learning system? Are there any computer requirements?

Our learning platform is web-based and can be accessed through any major internet browser, including Chrome, Safari, Edge, and Firefox. There is no special software required. A computer or laptop with reliable internet connection and an up-to-date browser are recommended for the best experience.

You may also access the platform on a tablet or mobile device. However, for completing assignments and viewing certain course materials, a laptop or desktop computer is recommended.

Will I receive a certificate upon completion?

Yes. Upon successful completion of the program, you will receive a digital certificate in PDF format. The certificate can be downloaded for your records, shared with employers as proof of completion, and added to your LinkedIn and other professional profiles.

Can I claim the course costs on my taxes?

The federal government recognizes that the nature of work is changing and that many Canadians need to upgrade their skills to stay competitive.

The Canada Training Credit (CTC) is a refundable tax credit designed to help offset the cost of eligible training programs. For full details, please consult the Canada Revenue Agency (CRA) website.

Key highlights of the Canada Training Credit:

Available to Canadian workers 26 to 65 years old
You must be a Canadian resident who files an income tax and benefit return
You must have paid eligible tuition or training fees to an approved educational institution in the year you claim the credit
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