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Dual Certificate in Shelter Support & Case Management

Dual Certificate in Shelter Support & Case Management 
Make a difference where it matters most. This dual certificate gives you the hands-on skills and professional training to support individuals facing homelessness, addictions, and complex life challenges. In this program, you’ll learn how to: 

  • Provide safe, compassionate shelter support
  • Apply trauma-informed and inclusive practices
  • Develop case management plans for addictions and homelessness,
  • Connect clients with housing, health, and community resources.


With two certificates in one, you’ll graduate ready for frontline and case management roles in shelters, transitional housing, and community service organizations. 
Build a career that changes lives — and a credential that sets you apart.
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BUNDLE UP & SAvE $900!

Dual Certificate in Shelter Support & Case Management

  • Save an extra $150 compared to enrolling in each course individually.
  • Covers both shelter support and case management skills
  • Learn at your own pace — programs flow together
  • Earn two certificates for broader opportunities
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Need help deciding?

We know choosing the right program is a big decision. Ask us anything about programs, tuition, funding, or how to get started. 

Our team will help you find the path that fits your goals, your schedule, and your budget.

  • Get guidance on program fit
  • Learn about payment plans and funding
  • Understand timelines and next steps

Frequently asked questions:

Are payment plans available?

Yes. Monthly payment plans are available for all certificate programs. You can choose your preferred plan during checkout.

When can I start?

Once your initial payment is processed, you’ll receive your login details by email. You’re welcome to start the program right away or at a time that works best for you.

Is financial aid accepted?

We accept a variety of funding sources, including Better Jobs Ontario, WSIB, ODSP, Ontario Works, Indigenous Education funding, private student loans, and RESP.

What's included in tuition?

Your tuition includes complete access to all course materials, 26 hours of comprehensive online training, dedicated student support throughout your program, and your official York College certificate upon successful completion.

How long does it take to complete the program?

The duration listed on each program page reflects the minimum estimated completion time. Since our programs are self-paced, you may take up to 12 months to complete your coursework. Many students finish sooner, while others choose to move at a more flexible pace that fits their schedule.

How do I access the learning system? Are there any computer requirements?

Our learning platform is web-based and can be accessed through any major internet browser, including Chrome, Safari, Edge, and Firefox. There is no special software required. A computer or laptop with reliable internet connection and an up-to-date browser are recommended for the best experience.

You may also access the platform on a tablet or mobile device. However, for completing assignments and viewing certain course materials, a laptop or desktop computer is recommended.

Will I receive a certificate upon completion?

Yes. Upon successful completion of the program, you will receive a digital certificate in PDF format. The certificate can be downloaded for your records, shared with employers as proof of completion, and added to your LinkedIn and other professional profiles.

Can I claim the course costs on my taxes?

The federal government recognizes that the nature of work is changing and that many Canadians need to upgrade their skills to stay competitive.

The Canada Training Credit (CTC) is a refundable tax credit designed to help offset the cost of eligible training programs. For full details, please consult the Canada Revenue Agency (CRA) website.

Key highlights of the Canada Training Credit:

Available to Canadian workers 26 to 65 years old
You must be a Canadian resident who files an income tax and benefit return
You must have paid eligible tuition or training fees to an approved educational institution in the year you claim the credit
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