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Hospital Unit Clerk

Are you ready to begin a meaningful career in healthcare administration? 
As a Hospital Unit Clerk, you will become an essential member of the healthcare team, ensuring the smooth and efficient operation of hospital units and medical facilities. In this role, you will provide vital clerical, secretarial, and administrative support within both public and private healthcare settings. 
Your responsibilities will include admitting and registering patients, maintaining accurate patient data, completing data entry tasks, and managing patient charts and records. 
By keeping daily operations organized and precise, you will help healthcare professionals deliver timely and effective care, while also ensuring patients and their families feel supported throughout their hospital experience.
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Our community & healthcare programs

Join our group of healthcare professionals.
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Shelter Support Worker

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Hospital Unit Clerk

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Medical Assistant

Source: PayScale Canada

Study at Your Own Pace – 100% Online. Start Anytime!

Why you should take this course?

If you’re passionate about healthcare and want to play a vital role in supporting hospital operations, this program is the perfect place to start.

In just 6 months, you’ll gain the essential skills to manage patient information, support healthcare teams, and ensure smooth daily operations within hospitals and medical facilities. The training is practical, flexible, and designed to fit into your schedule, with a focus on real-world healthcare practices such as patient admission, medical chart management, and professional communication.

You’ll learn from experienced instructors and graduate with the confidence to step into entry-level roles across hospitals, clinics, and long-term care facilities.

This is your fast-track pathway to a meaningful and rewarding career.

What you can expect to learn

A Hospital Unit Clerk provides essential administrative and clerical support to ensure healthcare units run efficiently. Their role includes registering and admitting patients, maintaining accurate medical records,
handling data entry, and supporting healthcare teams with scheduling and documentation. With strong attention to detail and professionalism, Hospital Unit Clerks contribute to high-quality patient care and smooth hospital operations.

Discover What It Takes to Thrive in a Hospital Unit Clerk Role.

Hospital Unit Clerks play a key role in ensuring hospitals and healthcare facilities run smoothly. This career requires attention to detail, organizational skills, and the ability to provide professional support to both patients and healthcare teams. Essential skills and responsibilities include:
  • Patient Admission & Registration: Greeting patients, completing intake forms, and ensuring accurate registration details are entered into hospital systems.
  • Data Management & Accuracy: Collecting, entering, and maintaining patient information to support timely and efficient care.
  • Chart & Record Organization: Preparing, updating, and filing patient charts while ensuring confidentiality and compliance with healthcare policies.
  • Clerical & Administrative Support: Handling phone calls, scheduling appointments, processing documents, and assisting healthcare staff with unit operations.
  • Communication & Professionalism: Interacting with patients, families, and healthcare professionals in a courteous and professional manner, while maintaining patient confidentiality.
  • If you are detail-oriented, adaptable, and eager to contribute to the healthcare system, a career as a Hospital Unit Clerk can be both rewarding and impactful.

Where This Diploma Can Take You.

At York College, we’re here to help you unlock your potential and build the confidence to thrive in your career. As a Hospital Unit Clerk, you can pursue opportunities in:
  • Hospitals – supporting patient admissions, unit operations, and healthcare staff.
  • Clinics & Medical Offices – assisting with scheduling, chart preparation, and data entry.
  • Long-Term Care Facilities – maintaining resident records and coordinating administrative tasks.
  • Rehabilitation & Treatment Centers – managing patient charts and providing clerical support to care teams.
  • Specialty Medical Units – working in departments such as pediatrics, emergency, or surgery.
  • Community Health Centres – handling patient intake and administrative support for health programs.
  • Private Healthcare Practices – managing appointments, billing records, and patient communications.
  • Government or Public Health Agencies – contributing to administrative services that support healthcare delivery.

Certification included.

  • Start the program anytime

    Progress through the course at your own pace and and learn about:
    • Patient Admission & Registration Healthcare

    • Documentation and Data Entry Patient Chart
    • Management & Record Organization Medical
    • Terminology and Healthcare Communication
    • Scheduling and Coordination of Unit Activities
    • Confidentiality, Privacy, and Professional Ethics
    • Clerical & Administrative Support in Healthcare
    • Settings Communication and Interpersonal Skills for Healthcare Teams
  • Complete the courses & receive a Diploma

    Complete your course entirely online at your own pace and earn a Diploma to showcase to current or prospective employers.

We offer leading programs designed to help you succeed.

Video interactions, note-taking, interactive ebooks, self-assessment, certificates, and much more.

Financial Aid

The institution provides financial aid advice to all students looking for ways to pay their tuition.

Advising

Students are encouraged to reach out to us for an advice on their academic progress.

Career Services

Students are assisted with placement and given names and addresses of job opportunities.

Community & Resources

The school's resources community for job postings, connecting with peers and news & updates is available to students.
Courses included

Hospital Unit Clerk

Are you seeking a rewarding career in healthcare administration? As a Hospital Unit Clerk, you will play a vital role in supporting the smooth operation of hospital units and healthcare institutions. This position involves providing essential clerical, secretarial, and administrative support in both public and private healthcare settings. Key responsibilities include admitting and registering patients, collecting and managing patient data, performing data entry and clerical tasks, and organizing patient charts to ensure accuracy and efficiency in daily operations.
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Need help deciding?

We know choosing the right program is a big decision. Ask us anything about our Community & Social Services certificates — programs, tuition, funding, or how to get started. 

Our team will help you find the path that fits your goals, your schedule, and your budget.

  • Get guidance on program fit
  • Learn about payment plans and funding
  • Understand timelines and next steps

Frequently asked questions:

Are payment plans available?

Yes. Monthly payment plans are available for all certificate programs. You can choose your preferred plan during checkout.

When can I start?

Once your initial payment is processed, you’ll receive your login details by email. You’re welcome to start the program right away or at a time that works best for you.

Is financial aid accepted?

We accept a variety of funding sources, including Better Jobs Ontario, WSIB, ODSP, Ontario Works, Indigenous Education funding, private student loans, and RESP.

What's included in tuition?

Your tuition includes complete access to all course materials, 26 hours of comprehensive online training, dedicated student support throughout your program, and your official York College certificate upon successful completion.

How long does it take to complete the program?

The duration listed on each program page reflects the minimum estimated completion time. Since our programs are self-paced, you may take up to 12 months to complete your coursework. Many students finish sooner, while others choose to move at a more flexible pace that fits their schedule.

How do I access the learning system? Are there any computer requirements?

Our learning platform is web-based and can be accessed through any major internet browser, including Chrome, Safari, Edge, and Firefox. There is no special software required. A computer or laptop with reliable internet connection and an up-to-date browser are recommended for the best experience.

You may also access the platform on a tablet or mobile device. However, for completing assignments and viewing certain course materials, a laptop or desktop computer is recommended.

Will I receive a certificate upon completion?

Yes. Upon successful completion of the program, you will receive a digital certificate in PDF format. The certificate can be downloaded for your records, shared with employers as proof of completion, and added to your LinkedIn and other professional profiles.

Can I claim the course costs on my taxes?

The federal government recognizes that the nature of work is changing and that many Canadians need to upgrade their skills to stay competitive.

The Canada Training Credit (CTC) is a refundable tax credit designed to help offset the cost of eligible training programs. For full details, please consult the Canada Revenue Agency (CRA) website.

Key highlights of the Canada Training Credit:

Available to Canadian workers 26 to 65 years old
You must be a Canadian resident who files an income tax and benefit return
You must have paid eligible tuition or training fees to an approved educational institution in the year you claim the credit
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